Information Services Testimonials

"The service you provide is excellent. Now that you have introduced links to documents and websites it is so easy to find out information instantly. We use your bulletin to help us keep an eye on the changing policy environment, not only in housing for health and environmental issues. The bulletin is invaluable to us in terms of quick dissemination of information across our company. Thanks for the great service."

— Vicinity Group - Fiona Wilkie - Compliance and Review Manager

"It's a world of information on the latest statistics, research and government initiatives available at the click of a mouse. It saves me from having to search the Internet, or use any other libraries. It's so handy to be able to access a service where all of this information is available in one place - it makes life an awful lot easier for us."

— Kirklees Metropolitan Borough Council - Graham Lindsay - Research and Strategy Officer

"The IDOX Information Service is an excellent source of information. Typically, the Information Officers turn up material that is relevant, unavailable elsewhere and, consequently, adds real value. The ability to download the full text of most of these documents instantly is a real bonus."

— PricewaterhouseCoopers - Dr Mark C Graham - Assistant Director

"You are all so quick and efficient - we much appreciate your help and support."

— Scottish Government - Jenny Foreman - Information Research and Enquiry Team

"As a key element of aberdeenfutures, an initiative focussing on Area Service delivery, is the ability to support the restructured Services of Aberdeen City Council and the wider Community Plan Partnership with a range of information and sources from a central platform. As the key element in this, we have introduced an IKM (Information and Knowledge Management) system, initially for use within the Council. To support this we have considered it essential to roll out full access to all staff to have the ability to tap into the comprehensive information database of IDOX.

This has been extremely beneficial to all staff in coming to terms with significant change and key to providing a source of information and knowledge with which to support them in delivering their particular strategic and operational services. Particularly important has been the benefits to managers responsible for driving continuous improvement and ensuring the most up to date information can be accessed."

— Aberdeen City Council - Jack Winchester - Head of Corporate Information & Research

"IDOX Information Service is invaluable for researching contemporary research and policy initiatives across the whole range of planning, housing and regeneration, and for keeping abreast of newly-breaking developments. Among its many leading features are the expert abstracting (a real boon, indicating expert readers), the availability of a customised service, and the responsive of the service to customer feedback."

— Cardiff University - Alan Hooper - Professor of Housing and Planning

"An impressive service."

— Arup Economic and Planning - Michelle Kirby - Economic Planner

"Really good, don't know anything else like it!"

— Educe - Susan Branch - Director

"The service is excellent value for money being prompt, up to date and efficient. It has been invaluable when doing my MSc, as part of my career development."

— West Sussex County Council - Neil Border - Group Manager of Strategic Policy and Information